Business

Rock balancing

The Art of Harmony: Precision, Patience, and Balancing Work in Japan

Have you ever been impressed by the meticulous craftsmanship or unwavering dedication often associated with the Japanese work ethic? There’s a deeper cultural understanding behind these traits, and it goes beyond just a long workday.

The Art of Meticulousness (Seiketsu):
Imagine a perfectly balanced rock garden, a testament to patience and precision. This reflects the emphasis on Seiketsu (清潔), meaning cleanliness and order. In the workplace, this translates to a focus on detail, accuracy, and well-defined processes.

The Power of Patience (Gaman):
Building on Seiketsu is Gaman (我慢), the concept of perseverance and patience. Just like mastering the art of rock balancing requires focused effort, Japanese work culture values the ability to overcome challenges and persist through difficulties.

Work with patience and precision. Image courtesy: Nippon.com, ©Ikazaki Shinobu.

Balancing Work and Harmony (Wa):
Japan is known for emphasizing Wa (和), meaning harmony. This extends to the work environment, where collaboration and prioritizing the team’s success are valued. Long hours might be considered dedication, but they also reflect a desire to maintain group harmony and avoid letting down colleagues.

Understanding These Concepts:
These principles aren’t just about working long hours. They represent a cultural approach prioritizing quality, dedication, and a sense of collective responsibility.

How Can You Apply This?
While cultural contexts differ, the emphasis on precision, patience, and a team-oriented approach can benefit any workplace. Consider incorporating these elements to foster a more focused, collaborative, and high-quality work environment.

The Art of Harmony: Precision, Patience, and Balancing Work in Japan Read More »

Cooling towers at data center building

Importance of Water Resources Management in the Data Center Industry for ESG

The world becoming progressively dependent on digital technology and the demand for data centers has been skyrocketed. The servers, which are the heart of data centers store, process, and manage digital data. These servers consume significant amounts of electric energy and produce heat. To cool down the heat of the servers as well as the data hall, a cooling system is inevitable equipment of the data centers. To maintain the operational condition in terms of heat and humidity of the data centers, water is a primarily used cooling medium in the data center industries. In fact, data centers are a major consumer of fresh water. It is estimated that the global data center industry uses up to 1.5% of the world’s freshwater supply.

As more and more data are generated, more water will be needed to cool data centers. The increasing demand for cloud computing is putting a strain on water resources. This high water usages of data centers pose a significant challenge to environmental, social, and corporate governance (ESG). It could lead to the depletion of local water resources and intensify water scarcity in some areas. To ensure environmental responsibility and data center sustainability, water resources management has become an essential aspect of the data center industry.

In this article, I am going to discuss the importance of water resource management in the data center industry and explore some modern solutions for water resource management.

1. The aspects of water resource management in the data center industry for ESG

Water resources management is important for the data center industry for several reasons. First, water resources management can help to improve the efficiency of data center cooling systems. This can save energy and money. Second, it can help to reduce the amount of water used by data centers. This can help to conserve water resources and prevent water shortages. Also, water resources management can help to protect the environment. By reducing the amount of water used by data centers, we can help to protect rivers, lakes, and other water bodies. Thirdly, water.

1-a) Cost reduction
Reducing water usage in data centers translates to cost savings for operators. Water consumption and associated costs can be significantly decreased by implementing water-saving technologies and practices, leading to a more cost-effective and sustainable operation.

1-b) Reduction of environmental impact
By conserving water, data centers can reduce their environmental footprint and contribute to the responsible management of global water resources. This is particularly important in regions experiencing water stress or scarcity, where water conservation can help mitigate the risk of depleting critical water supplies.

1-c) ESG or other regulatory compliance
As concerns over water scarcity and resource management grow, regulatory bodies are increasingly focusing on the water usage of various industries, including data centers. By adopting water conservation practices, data centers can ensure compliance with current and future regulations, avoiding potential penalties or restrictions.

2. Techniques for water resource management in data centers

There are a number of ways to manage water resources in data centers. One way is to use more efficient cooling systems. Another way is to use recycled water or water from non-potable sources. Data centers can also reduce their water usage by using less energy. This can be done by using more efficient servers and by implementing energy-saving measures such as power-saving modes.

Water resources management is an important issue for the data center industry. By taking steps to manage water resources, data centers can help to conserve water, improve efficiency, and protect the environment.

2-a) Reuse and recycling of water:
One way to water conservation in data centers is the implementation of water reuse and recycling systems. By capturing and treating wastewater, data centers can reduce their overall water consumption and limit their impact on local water resources. This can include capturing condensation from cooling systems, recycling water used for cooling, or even utilizing alternative water sources, such as rainwater or grey-water.

Currently, Amazon Web Services (AWS) uses recycled water for the cooling purposes in 20 data centers around the world such as Virginia (US), Oregon (US), California (US), United Kingdom, Brazil, South Africa, India, Indonesia, and Singapore region.

2-b) Use of Air-cooled cooling systems:
Another approach to reducing water consumption in data centers is by using air-cooled systems, which rely on fans or natural convection to dissipate heat. While air-cooled cooling systems can be less efficient than water-cooled systems in certain scenarios, advances in technology and innovative design approaches have significantly improved their performance and viability as sustainable cooling solutions. For example, a company called KyotoCooling LLC. produces a completely water-free cooling system. The average Power Usage Effectiveness (PUE) across all current KyotoCooling installations worldwide is less than 1.25.

2-c) Liquid immersion cooling technique:
Liquid immersion cooling is an innovative technique that involves submerging servers in a non-conductive liquid coolant. This method efficiently transfers heat away from the servers, reducing the need for traditional cooling infrastructure and minimizing water usage. While still relatively new, liquid immersion cooling has the potential to revolutionize data center cooling and contribute to water conservation efforts.

2-d) Other approaches to address the issue:
Here are some specific examples of how data centers are managing water resources:

  • Google has a number of data centers that use seawater for cooling. This helps to reduce the company’s reliance on freshwater.
  • Facebook has a data center in Prineville, Oregon, that uses recycled water for cooling. This helps to conserve freshwater resources in the area.
  • Microsoft has a data center in Quincy, Washington, that uses a combination of recycled water and air cooling. This helps to reduce the company’s water usage and energy consumption.

These are just a few examples of how data centers are managing water resources. As the demand for data continues to grow, it is important for the data center industry to find ways to conserve water and protect the environment.

Final Words
Water resources management is an essential aspect of sustainability for the data center industry, with significant environmental, economic, and regulatory implications. By incorporating innovative solutions and adopting water-saving practices, data centers can reduce their water consumption, contributing to the responsible management of global water resources and ensuring the long-term viability of the data center industry.

Importance of Water Resources Management in the Data Center Industry for ESG Read More »

shipment inspection

How to get a pre-shipment inspection certification license?

What is a pre-shipment inspection certificate (PSIC)?

A pre-shipment inspection certificate (PSIC) is a document issued by an independent third-party inspection agency (TPIA) to certify that the goods included in a shipment meet specified quality standards and other applicable requirements. The PSIC is typically issued after the goods have been inspected at the seller’s premises, but before they are loaded onto the vessel for shipment.

PSICs can be used for a variety of purposes, including:

  • To ensure that the goods meet the buyer’s requirements, as set out in the sales contract.
  • To comply with government regulations in the importing country.
  • To reduce the risk of disputes and rejections.
  • To facilitate customs clearance and speed up the delivery of goods.

PSICs are typically required for shipments of goods to developing countries, where governments may have concerns about the quality and safety of imported goods. PSICs may also be required for shipments of certain types of goods, such as food, pharmaceuticals, and medical devices.

The contents of a PSIC vary depending on the specific requirements of the buyer and the importing country. However, most PSICs will include the following information:

  • A description of the goods being inspected
  • The number of goods inspected
  • The inspection results, including any defects or non-conformities found
  • A statement of compliance with the buyer’s requirements and/or government regulations

PSICs can be issued by a variety of different TPIs, both private and government-owned. It is important to choose a TPIA that is reputable and accredited by an internationally recognized accreditation body.

Here are some of the benefits of having a pre-shipment inspection certificate:

  • For buyers, PSICs can provide assurance that the goods they are receiving meet their requirements and are of good quality.
  • For sellers, PSICs can help to reduce the risk of disputes & rejections and can facilitate customs clearance and speed up the delivery of goods.
  • For governments, PSICs can help to ensure that imported goods meet safety and quality standards, and can also be used to prevent fraud and tax evasion.

Overall, pre-shipment inspection certificates are an important tool for trade and can help to protect the interests of all parties involved.

How to get a pre-shipment inspection certification license?

There is no single pre-shipment inspection certification license that is valid in all countries. However, there are a number of organizations that offer accreditation to pre-shipment inspection agencies (PSIAs). The most widely recognized accreditation bodies are:

  • International Accreditation Forum (IAF)
  • International Organization for Standardization (ISO)
  • American National Accreditation Board (ANAB)

To get a pre-shipment inspection certification license, you will need to:

  1. Choose an accreditation body and apply for accreditation.
  2. Meet the accreditation body’s requirements for PSIAs. This may include having qualified personnel, adequate facilities, and a quality management system.
  3. Undergo an audit by the accreditation body.
  4. Pay the accreditation fee.

Once you have been accredited, you will be able to issue pre-shipment inspection certificates to your clients.

Here are some additional steps you can take to get a pre-shipment inspection certification license:

  1. Research the requirements of the country where you plan to operate. Some countries have specific requirements for PSIAs.
  2. Contact other PSIAs for advice and guidance.
  3. Attend industry events and workshops to learn more about pre-shipment inspection and accreditation.

Here are some of the benefits of having a pre-shipment inspection certification license:

  • Increased credibility and trust with potential clients.
  • Access to a wider range of clients.
  • Ability to charge higher fees.
  • Improved quality of services.

Please note that the process of getting a pre-shipment inspection certification license can be complex and time-consuming. It is important to do your research and choose an accreditation body that is reputable and recognized in the countries where you plan to operate.

How to get a pre-shipment inspection certification license? Read More »

বাংলাদেশে ব্যবসা, স্টার্ট-আপ, এবং ইভালি

১। ১৯৯৮-২০০১ সালের কথার। টাঙ্গাইলের ইসমাইল হোসেন সিরাজী নামের এক ব্যাক্তি প্রথাগত ব্যাংকিং ব্যবস্থা থেকে বের হয়ে নিজেরা একটা প্রতিষ্ঠান করেছিল। তারা প্রান্তিক গ্রাহক লেভেল থেকে বেশি সুদে মুনাফা দেবার নামে অনেক টাকা সঞ্চয়/ডিপোজিট কালেক্ট করেছিল। সাফা ঢেউটিন, সাফা টেলিভিশন, সাফা ফ্রিজ নামে বেশ কিছু পণ্য নিজেরা ফ্যাক্টরী থেকে বানাতো। কোন প্রকার মার্কেটিং ছাড়া নিজেদের অফিসের মাধ্যমে নিজেরা বিক্রি করতো। মানে ফ্যাক্টরীর উৎপাদন খরচের পর বাকি টাকা তাদের লাভ থাকতো। আর সিরাজী সেই ব্যবসার মূলধন সংগ্রহ করেছিল প্রান্তিক লোকদের থেকে। পরবর্তীতে তারা TVC, পত্রিকা বিজ্ঞাপনসহ শো-রুমসহ ভালই ব্যবসা করছিল। হঠাৎ একদিন সরকারের মনে হলো, এই লোক বাটপার। কোন প্রকার ব্যবসায়িক সুযোগ না দিয়ে, এই লোকের সব অফিসে তালা দেওয়া হল। শো-রুমের মালামাল এলাকার নেতা-খেতারা নিয়ে গেল। বেচারা সিরাজী ২০০২-২০০৮ পর্যন্ত জেল খাটলো। উনি শিল্পপতি বনে গেল। ধরা যা খাওয়ার খেলো সাধারন পাবলিক। লাভ কাদের আপনারাই হিসাব করুন।

২। আমার যদি স্মৃতিতে ভুল না হয়ে থাকে, তাহলে মিরপুরের যুবক নামে একটা সংস্থা ছিল । তারাও সঞ্চয়/ডিপজিট সংগ্রহ করতো। তারা বিশাল পরিমাণ ক্যাপিটালের মালিক হবার পর, এক রাতের নোটিশে সেই প্রতিষ্ঠান বন্ধ। ধরা যা খাওয়ার খেলো সাধারন পাবলিক। লাভ কাদের আপনারাই হিসাব করুন।

৩। এরপর আসুন এম.এল.এম. কোম্পানী ডেস্টিনি। হাজার হাজার কোটি টাকা কামালো। টেলিভিশন চ্যানেল খুললো, পত্রিকা বের করলো। সরকারী আমলা, সেনাবাহীনির অফিসার থেকে এমন কোন সেক্টরের লোক নাই যারা এই প্রতিষ্ঠানের সাথে যুক্ত ছিল না। দীর্ঘদিন ব্যবসা করলো, কারো কোন সমস্যা ছিল না। যখন টাকার পরিমাণ বেড়ে গেল, দিল এটাকে বন্ধ করে। ধরা যা খাওয়ার খেলো সাধারন পাবলিক। লাভ কাদের আপনারাই হিসাব করুন।

৪। হলমার্ক গ্রুপ সোনালী ব্যাংক থেকে নামে বেনামে ২০০০ কোটি টাকা লোন নিয়ে গার্মেন্টস ব্যবসা শুরু করলো। আমি হলমার্ক গ্রুপের এসেট ভ্যালু ইভালুয়েশন কমিটির একজন সদস্য ছিলাম। যতদূর জানি আমাদের সেই রিপোর্ট সোনালী ব্যাংক হেড অফিস, বাংলাদেশ ব্যাংক, এবং সংসদীয় অর্থ বিষয়ক কমিটিতে যেত। এটা নিয়ে অনেক রিপোর্ট পত্রিকায় পড়েছেন। আমি কোন মন্তব্য করতে চাই না। কারন আমার ঘাড়ে মাথা একটাই। তানভীর সাহেব এখন জেল খাটছে। শুনেছি জামিনও নাকি পেয়ে যাবেন। ধরা যা খাওয়ার খেলো সাধারন পাবলিক (কারন ব্যংকের আমানত সাধারন পাবলিকের)। লাভ কাদের আপনারাই হিসাব করুন। এভাবে লিষ্ট করলে অনেক বড় লিষ্ট করা যাবে। কথা না বাড়িয়ে এবার আসি ইভালি নিয়ে।

৫। ইভালি ই-কমার্স ব্যবসা করছে বাংলাদেশে। তাদের ব্যবসার মডেল প্রথাগত মডেল থেকে একটু আলাদা। তাই তাদের গ্রোথ বেশ ভালই হচ্ছিলো। হঠাৎ প্রথম আলোর মনে হলো, একটা রিপোর্ট করে দিল। সাথে সাথে সব পত্রিকা, সরকারী অফিস হুমড়ি খেয়ে পড়লো, ইভালির মালিক রাসেল সাহেব, উনার স্ত্রীর ব্যাংক একাউন্ট জব্দ করা হলো। সবচেয়ে অদ্ভুত লেগেছে এবারের প্রথম আলোর রিপোর্ট। যেখানে ইভালি সম্পর্কে রিপোর্ট করা হয়েছে, অথচ প্রতিষ্ঠানের কারো বক্তব্য নেওয়া হয় নি। ইভালি থেকে পন্য কিনেছেন, দেরিতে পেয়েছেন সে কথা উল্লেখ আছে। কিন্ত কারো টাকা এখন পর্যন্ত খোয়া গিয়েছে কিনা সেটা উল্লেখ করা হয় নি। যেহেতু ইভালির বিষয়টি এখন তদন্ত সাপেক্ষ ব্যাপার এবং সরকার তাদের ব্যাংক হিসাব খতিয়ে দেখছে, আমার এখানে মন্তব্য করা অনুচিত। তবে আগামীকাল যদি ইভালি বন্ধ করে দেওয়া হয়, তাহলে যে সকল গ্রাহকের টাকা ইভালির ফান্ডে আছে, তারা কোন টাকা ফেরত পাবে না, এটা নিশ্চিত করেই বলা যায়। কারন পূর্বের সকল অভিজ্ঞতা তাই বলে।

৬। আমার কথার সর্বশেষে যেটা বলতে চাই, আমি কোন প্রতিষ্ঠানের সাফাই গাইছি না। কিন্তু সিরাজী সাহেবের এসডিএস কোম্পানী, যুবক, ডেস্টিনি, হলমার্ক, কিম্বা ইভালি যদি ব্যবসায়িক ভাবে ভুল কন্সেপশন নিয়ে ব্যবসা করে, তাহলে তাদের ব্যবসায়িক কাজের শুরুতেই/ কিম্বা কিছু দিন পরে কেন সরকার যথাযথ পদক্ষেপ নেয় না। সাধারন পাবলিকের হাজার হাজার কোটি টাকা জমা হবার পর কেন সরকার পদক্ষেপ নেয়? সরকার কোন ব্যবসা প্রতিষ্ঠানকে গ্রাহকের টাকা ফেরত দেবার সুযোগ দেয় না কেন? এখন যদি কেউ বলেন, আজকে ইভালির ব্যবসার মডেল ভুল, তাহলে তার ভুল গুলো ধরিয়ে ব্যবসার মডেল চেঞ্জ করে ব্যবসা করতে বলেন না কেন? কেনই বা সরকার সেখানে প্রশাসক নিয়োগ দিয়ে ব্যবসাকে চালু রেখে জনগনের টাকার সুরক্ষা দেয় না? এখন আমি যদি জাপান থেকে বাংলাদেশে ফিরে এসে নতুন কোন ব্যবসায়িক মডেল নিয়ে কাজ করতে চাই, তাহলে এভাবে আমার ব্যবসা তো বন্ধ করে দেওয়া হতে পারে! আমাদের মনে থাকার কথা, পাঠাও যখন ব্যবসা শুরু করে বড় হওয়া শুরু করলো, তাদের লাইসেন্স নিয়ে বিআরটি এ কত কাহিনী শুরু করলো! একটা সমাধানে আসায় তাদের ব্যবসা কিন্তু এখন সাস্টেইনেবল হয়েছে। তার মানে কি, জায়গা মত টাকা টাকা ঢাললে ব্যবসা টিকে থাকে? ছোট মুখে বড় কথা মানায় না, কিন্তু আমাদের দেশে অনেকেই অনেক কিছু করতে চায়, কিন্তু নানান সমস্যার কারনে তারা আগায় না। এখন যদি বের হয়ে আসে, ইভালির রাসেল সাহেব টাকা পাচার করেছে, তাহলে এর দায়িত্ব কি জনগনের সেটা খুঁজে বের করা, নাকি সরকারের? আর যদি মানি লন্ডারিং না করে থাকে, ব্যবসা প্রতিষ্টান যদি বন্ধ করে দেওয়া হয়, তাহলে কি গ্রাহকরা তাদের টাকা ফেরত পাবে? আমি কোন রাজনৈতিক দলের দোষ দিচ্ছি না। বরং সরকার এবং মনিটরিং কর্তৃপক্ষকে বলতে চাই, আপনারা কি সারা বছর নাকে তেল দিয়ে ঘুমান?

৭। একটা চেনা গল্প দিয়ে শেষ করি। ডাকাতরা এলাকা এলাকা ঘুরে ডাকাতি করতো। ডাকাত দলের সর্দার দেখলো, তাদের খুব কষ্ট হয়। তাই তারা একটা ব্যাংক করলো। সবাই এসে লাইন ধরে ব্যাংকে টাকা রাখা শুরু করলো। এখন ডাকাতরা এসিতে বসে বসে ডাকাতি করে।

#Startup #Evaly #Bangladesh #Business

বাংলাদেশে ব্যবসা, স্টার্ট-আপ, এবং ইভালি Read More »

Top 10 Leadership Qualities for Good Leaders

Want to become a great leader? Here are the top ten leadership qualities for a good leader.

  1. Honesty and integrity
  2. Vision and Purpose
  3. Inspire Others
  4. Decision Making Capabilities
  5. Good Communicator
  6. Confidence
  7. Commitment and Passion
  8. Delegation and Empowerment
  9. Creativity and Innovation
  10. Emotional Intelligence

1. Honesty and Integrity

leadership qualitiesThe 34th President of the United States, Dwight.D.Eisenhower once said, “The supreme quality of leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.” Honesty and integrity are two important ingredients that make a good leader. How can you expect your followers to be honest when you lack these qualities yourself? Leaders succeed when they stick to their values and core beliefs and without ethics, this will not be possible.

2. Vision and Purpose

Vision and PurposeGood business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.”—Jack Welch

Good leaders always have a vision and purpose. They not only visualize the future themselves but also share their vision with their followers. When their followers were able to see the big picture, they can see where they are heading. A great leader goes above and beyond and explains why they are moving in the direction they are moving and shares the strategy and action plan to achieve that goal.

3. Inspire Others

leadership qualitiesProbably the most difficult job for a leader is to persuade others to follow. It can only be possible if you inspire your followers by setting a good example. When the going gets tough, they look up to you and see how you react to the situation. If you handle it well, they will follow you. As a leader, should think positive and this positive approach should be visible through your actions. Stay calm under pressure and keep the motivation level up. As John Quincy Adams puts it, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” If you are successful in inspiring your subordinates, you can easily overcome any current and future challenge easily.

4. Decision-Making Capabilities

good leadersApart from having a futuristic vision, a leader should have the ability to take the right decision at the right time. Decisions taken by leaders have a profound impact on the masses. A leader should think long and hard before taking a decision but once the decision is taken, stand by it. Although most leaders take decisions on their own, it is highly recommended that you consult key stakeholders before taking a decision. After all, they are the ones who will benefit or suffer from your decisions.

5. Good Communicator

Good Communicator - TaskQue BlogUntil you clearly communicate your vision to your team and tell them the strategy to achieve the goal, it will be very difficult for you to get the results you want. Simply put, if you are unable to communicate your message effectively to your team, you can never be a good leader. A good communicator can be a good leader. Words have the power to motivate people and make them do the unthinkable. If you use them effectively, you can also achieve better results.

6. Confidence

leadership qualitiesTo be an effective leader, you should be confident enough to ensure that other follow your commands. If you are unsure about your own decisions and qualities, then your subordinates will never follow you. As a leader, you have to be oozing with confidence, show some swagger and assertiveness to gain the respect of your subordinates. This does not mean that you should be overconfident, but you should at least reflect the degree of confidence required to ensure that your followers trust you as a leader.

7. Commitment and Passion

leadership qualitiesYour teams look up to you and if you want them to give them their all, you will have to be passionate about it too. When your teammates see you getting your hands dirty, they will also give their best shot. It will also help you to gain the respect of your subordinates and infuse new energy in your team members, which helps them to perform better. If they feel that you are not fully committed or lacks passion, then it would be an uphill task for the leader to motivate your followers to achieve the goal.

8. Delegation and Empowerment

Delegation and Empowerment - TaskQue BlogYou cannot do everything, right. It is important for a leader to focus on key responsibilities while leaving the rest to others. By that, I mean empowering your followers and delegating tasks to them. If you continue to micromanage your subordinates, it will develop a lack of trust and more importantly, you will not be able to focus on important matters, as you should be. Delegate tasks to your subordinates and see how they perform. Provide them with all the resources and support they need to achieve the objective and give them a chance to bear the responsibility.

9. Creativity and Innovation

good leadersWhat separates a leader from a follower? Steve Jobs, the greatest visionary of our time answers this question this way, “Innovation distinguishes between a leader and a follower.” In order to get ahead in today’s fast-paced world, a leader must be creative and innovative at the same time. Creative thinking and constant innovation is what makes you and your team stand out from the crowd. Think out of the box to come up with unique ideas and turn those ideas and goals into reality.

10. Emotional Intelligence

Emotional IntelligenceGood leaders always have higher influence but how do they increase their influence on the point where people accept what they say. They do this by connecting with people emotionally. That is where emotional intelligence comes into play.

Here are some of the reasons why a leader should be emotionally intelligent.

  • Manage emotions effectively
  • Better social awareness
  • Seamless communications
  • Conflict Resolution

With emotional intelligence, leaders can control their emotions, which prevents negative emotions from influencing their decision-making skills. As a result, they are less likely to make hasty decisions. Moreover, emotionally intelligent leaders are great at understanding the emotions and care about the feelings of others. That is not all, leaders who have this leadership quality not only handle conflict in a better way but also play an important role in conflict resolution.

Top 10 Leadership Qualities for Good Leaders Read More »

Top 10 Communication Mistakes in Career You Should Avoid

Photo Courtesy: Pbahealth

According to a new year-long study of over 4,000 college-educated professionals and 268 senior executives, conducted by CTI and in partnership with Marie Claire magazine, you must be viewed as a leader in order to get promoted into top jobs. That takes “executive presence,” which is defined as having gravitas, excellent communication skills, and a polished appearance. These skills are required, but that doesn’t mean you rack up bonus points for having them. Instead, you get demerits for your mistakes, as superiors silently cross you off their good lists. So what are the pitfalls to avoid? The study uncovered the 10 worst communication mistakes that will instantly derail your promotion hopes.

No. 1: Racially Biased Comments: Of executives surveyed, 72% said racially biased comments are a major blunder for men and 70% said the same for women. This is the top offense for good reason. These remarks easily offend or insult, reflect poor judgment and reveal low emotional intelligence, according to the researchers.

No. 2: Off-Color Jokes: This second worst communication mistake is similar to the first. Telling inappropriate jokes makes people uncomfortable, revealing an inability to properly read the audience and environment. On the flip side, 61% of executives believe being able to sense the mood of others and effectively adjust your language, tone, and content is one of the top skills required to advance.

No. 3: Crying: Rightly or wrongly, workplace tears do not communicate leadership potential—especially if you’re a man. While 59% of executives say crying makes a woman look bad, 63% believe it’s a top mistake for men. “You have to be able to control your emotions,” a male banking executive told researchers.

No. 4: Sounding Uneducated: Executives say it’s important for leaders to portray gravitas, worldliness, and intellectual horsepower. Thus, sounding uneducated will immediately undermine your chances of ascension. One IT manager told the researchers, “I’ve been with bosses who look like they would be competent, and then they blow it when they open their mouths and sound like complete buffoons.”

No. 5: Swearing: Cursing is a gender-neutral faux pas. It’s generally considered unprofessional and unfitting of a leader. Interestingly, it’s also a major mistake online, which in itself is a communication minefield. Those polled said the top three online communications blunders are posting unflattering messages about colleagues, posting unprofessional photos, and being too personal.

No. 6: Flirting: Even though some believe flirting can be a currency in the office, nearly half of executives say it will undercut your professional reputation, regardless of whether you’re a man or woman. Flirting–the subtle suggestion of the possibility, but not the probability, of something sexual occurring between two individuals–can easily be taken the wrong way.

No. 7: Scratching Yourself: Not only is this off-putting, but it’s also distracting. The study researchers found that fidgeting, in general, detracts from your executive presence. Fiddling with your clothes or mobile devices in meetings makes you appear ill at ease or as if you’re not paying attention.

No. 8: Avoiding Eye Contact: Body language experts say avoiding eye contact makes it seem like you might be lying or have something to hide. If you’re in a meeting, it may also give the impression that you’re uninterested. On the other hand, looking people in the eyes makes them feel like you’re listening.  “Magazine editor Joanna Coles has some of the fiercest eye contacts in the business,” said Hewlett. “It demonstrates her interest.”

No. 9: Rambling: If you can’t keep your message succinct and coherent, you won’t appear in control. You also weaken the power and impact of the points you’re trying to make. Former Bank of America executive Sallie Krawcheck told Hewlett that women, in particular, tend to have trouble with silences. “You have to get the power of silence,” she said. “Women like to fill spaces with chatter. But if you leave spaces around your important thoughts, you give weight and gravitas to what you say.”

No. 10: Giggling Too Much and Speaking Shrilly: Leaders say that giggling or laughing too much is a top communication blunder for women, and speaking shrilly is a top problem for men. Appropriate laughter and tone of voice are major indicators of gravitas. Researchers discovered that the high-pitched shrill voice comes off as overly emotive and causes others to tune out.

Reference: Forbes Magazine

Top 10 Communication Mistakes in Career You Should Avoid Read More »